Mindset
The goal is to be on time, and comfortable enough to adapt to everything that can happen in a service. You are enabling the congregation to participate in worship. Here are a few things to remember:
- Being slightly behind is better than showing the entirely wrong slide
- When 2-3 syllables are left on the slide, go ahead to the next one
- When moving to different 'parts' of the song, give it an extra moment to make sure you feel where the worship team is going
Responsibilities
- Service (-1.5hr)
- Startup station
- Work with leadership to accommodate service order updates
- Work with worship team to check song order
- Manage everything going on the screens
- Manage the room & stage lighting
- Manage the background music before & after service
Words to Know
- ProPresenter – presentation software, controls basically everything
- BlinderKitten – what controls the room & stage lighting (Asheboro)
- Lightkey – what controls the stage lighting (Liberty)
- Apple Music – background music
- Macros – shortcuts for doing stuff in ProPresenter: lighting, adding overlays to the livestream, changing what's on the stage display
- Props - temporary popups to be used during sermons (images or videos)
Troubleshooting
- The Lights aren't responding!
- Is the lighting app running? (Blinderkitten or Lightkey)
- Is the project loaded? (should be seeing a stage map in the lighting app)
- (Asheboro)
Is the touch control panel taking over?(use Mac Ctrl button) - (Liberty) Are the lights on at the light switch & breaker 35?
- The screens are not working!
- ProPresenter can get confused if the extra screens turn on out-of-order. Make sure the rest of the booth is turned on (ask the sound technician), then reboot the Mac, this can take 4-5 minutes to complete.
- The scriptures are sized wrong, wonky, wierd, or too big!
- Select a slide from the presentation, then in top left click Theme
- Navigate to and select AFA Themes -> Dual Scripture NKBG
- This will reapply formatting to the selected presentation
- There's no audio coming from my video in ProPresenter!
- Is the volume up on the soundboard?
- Is the volume up on the Mac? (use keyboard shortcut or top right panel)
- Does audio from something else play? (background music or YouTube)
- Does the video itself have audio if you play it in Finder?
- Are the correct Macros applied to the media in the presentation?
- Thumbnails aren't showing in ProPresenter!
- Fully quit ProPresenter using the top left ProPresenter menu then quit and confirm, then relaunch it. Scrolling around should pull in the latest thumbnails
More Details on the lighting - Asheboro
The touchscreen panel and the mac both send DMX signals to the room & stage lights. If both are trying to "control" the lights, it gets unpredictable because the "loudest" signal takes priority.
Simplify by selecting the Mac Ctrl button on the touch screen. The computer now has full control.
Last Edited: November 7th, 2025 at 12:28 PM
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